Last Updated: 6 December 2025

Welcome to zernova-access.com (“we”, “us”, or “our”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights concerning your data when you use our website and services.

If you have any questions or concerns, please contact us at support@zernova-access.com.

1. Information We Collect

1.1 Information You Provide Voluntarily

We may collect personal information that you voluntarily provide when you interact with our website or services, such as when you:

  • Register for an account or profile
  • Fill out contact, inquiry, or application forms
  • Submit documents, resumes, portfolios, or other materials (if applicable)
  • Subscribe to newsletters or updates
  • Communicate with us via email or other channels

This information may include, but is not limited to:

  • Full name
  • Email address
  • Phone number
  • Company or organization (if applicable)
  • Job title, role, or professional background (if relevant)
  • Submitted documents or files (e.g., resume, portfolio)
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you visit or use our website, we may automatically collect certain technical and usage data, including:

  • IP address
  • Browser type and version
  • Device type, operating system, and device settings
  • Pages visited on our website and how you navigate them
  • Date and time of your visits, and duration of sessions
  • Referring and exit URLs
  • Usage analytics and interaction data (such as clicks, scrolls, navigation paths)

1.3 Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to:

  • Enable site functionality (e.g., session management, user preferences)
  • Remember your preferences and settings
  • Analyze how users navigate and use the site
  • Improve our website performance and user experience

You may control or disable cookies via your browser settings. However, disabling cookies may limit certain features or functionality of the website.

1.4 Information from Third-Party Sources

We may receive information about you from third-party services or providers, such as:

  • Analytics providers (for traffic or usage analysis)
  • Advertising or marketing partners (if applicable)
  • External platforms or integrations
  • Social media or third-party login services (if supported)

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Operating, maintaining, and improving our website and services
  • Processing registrations, profiles, applications, or submissions
  • Responding to your inquiries, support requests, or communications
  • Sending you newsletters, updates, or service-related communications (if you have opted in)
  • Personalizing and enhancing your user experience
  • Analyzing website usage, performance, and user behavior to improve our offerings
  • Detecting, preventing, and addressing fraud, abuse, or security issues
  • Complying with legal, regulatory, or contractual obligations

3. Sharing & Disclosure of Your Data

We do not sell your personal data to third parties for their own marketing purposes without your explicit consent. We may share your data only under the following circumstances:

  • Service Providers: We may share data with trusted third-party vendors or service providers (such as hosting providers, email service providers, analytics platforms) who help us deliver and maintain our services.
  • Business Partners: When necessary — for example, to facilitate recruitment, job matching, service delivery or collaborations — and with appropriate safeguards, we may share data with our business partners or clients.
  • Legal Requirements: We may disclose information if required by law, regulation, court order, or governmental process, or to protect our rights, property, or the safety of our users or others.
  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, user data may be transferred to the relevant third party; in such a case, the third party will be required to uphold the same level of data protection as described in this policy.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including but not limited to:

  • Secure transmission of data (e.g., SSL/TLS encryption)
  • Secure storage of data, with encryption for sensitive data when appropriate
  • Access controls to restrict who in our organization can access personal data
  • Periodic security monitoring, audits, and internal reviews

However, no method of internet transmission or data storage can be guaranteed to be completely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We will retain your personal data only for as long as necessary to:

  • Provide our services to you
  • Fulfill the purposes for which the data was collected
  • Comply with legal, regulatory, or contractual obligations
  • Handle disputes, audits, or enforcement of agreements

If you would like your data to be deleted or anonymized, you may contact us (see Section 9).

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. These may include:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction or updates to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data where permitted by law.
  • Restriction: Request restriction of certain processing activities.
  • Data Portability: Request your data in a structured, machine-readable format.
  • Objection: Object to certain data processing activities, such as direct marketing or profiling (if applicable).

To exercise any of these rights, please contact us at support@zernova-access.com.

7. International Data Transfers

Your personal data may be transferred to, stored in, and/or processed in countries other than your country of residence. When such transfers occur, we will implement appropriate safeguards (such as contractual protections or data-protection agreements) to ensure your data remains protected.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will update the “Last Updated” date at the top. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your data.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy — including access, correction, deletion, restriction, or data portability requests — please contact us at:

Email: support@zernova-access.com